The RPC Team worked with AMS to create a web application that can communicate directly with a vehicle to track location in real time and have the ability to disengage the ability to start the vehicle. In the auto sales industry, consumer financing can be a tricky business. With a high attrition rate due to customer non-compliance, AMS needed a real time system that could help track their assets and disengage them remotely if contractual obligations weren’t met. Having such a system would be a huge business win for the company and a material benefit to their bottom line.

In this case, the RPC Team helped our client build a custom application that could easily monitor vehicle locations around the country and provide fleet management across a dispersed network. Once completed, this new system quickly became an integral part of AMS’s Operations management and business process. Customer use of the system was mandated in new contracts, so user uptake quickly approached 100%. The RPC Team was able to help AMS maintain and scale the system throughout that process and successfully transferred ownership to the internal team afterward.

Solution:

• Advanced real time vehicle communication using embedded technology
• Leverage optimization techniques to better solve complex planning and scheduling problems
• Integrate and build analytical modules to work with existing tools, software, and data infrastructures
• Designed and Built an Angular web client system and mobile app to give employees a better user experience in the office and in the field
• UI/UX Design
• Created advanced price testing methodologies used to simultaneously learn the impact of price changes across multiple factors such as product, geography, customer segment, etc.
• Used modern backend web technologies hosted in AWS to enable the software to scale
• Implemented best practice security
• Established unit tests, integration tests, and standardized development practices

Results:

• Developed successful vehicle tracking software
• Real-time data at a glance ensuring best business decisions can be made
• Use in-house and industry data to predict customer demand
• Leverage optimization techniques to better solve complex planning and scheduling problems
• Each market can individually customize their data interactions with the system
• Deployed a data migration strategy to make standalone services autonomous

Why RightPlace

Expertise:

AMS approached RightPlace for their expertise with web based applications and proven track record to deliver successful projects. RPC was a long term strategic partner on this project, adding to our track record of successfully implementing and optimizing transportation systems.

Customer first model:

As with the beginning of every new relationship, we were relentless on customer intimacy, learning all the details of the customer’s current state and to become acutely aware of their business process. We worked closely with their team to help find exactly the right combination of technologies to accomplish their business objective, using the resources that they had at the time. This made RPC the right choice to deliver on new business initiatives and become a long term strategic partner.

Technology Choice:

At RPC, we know the sheer number of choices involved in creating new technology can be confusing. We are experts in walking our clients through that process. We are not focused on using only one set of technologies, but have the expertise to lay out multiple options and help you make educated choices on what is best for your business.